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Ohio Small Business Development Centers

SBDC State Director
:
James "Jim" Laipply
james.laipply@development.ohio.gov614-466-6581

Unleashing National Impact

Igniting Local Transformation

America's SBDCs empower small businesses nationwide while making a profound difference in local communities. We understand the need for a holistic approach to business advising and offer resources that support the interconnectedness of national initiatives and local realities.

Our Success Stories

new business

Breathing New Life into Homes and Communities

company overview

Liberty Remodeling and Construction Company

Springfield, Ohio
|
10th Congressional District of Ohio

Challenge

Liberty Remodeling Company is a minority- and veteran-owned construction contractor that provides kitchen, bathroom, and basement remodels, as well as residential roofing and electrical services across the Greater Springfield and Dayton, Ohio area. Its owner, Levi Duncan, came to Ohio from Maryland after a distinguished career In Space Force with the intent of ending his career and retiring. At that time, however, the pandemic had created a dramatic growth in remodeling activity. Levi started doing handyman work on the side, but quickly realized there was a true need for customer-focused handyman service providers, especially with a growing scarcity of new-home builds, coupled with skyrocketing interest rates. Foreseeing the impending boom of this industry, Levi seized this opportunity to establish his own remodeling and construction company.  

When starting out, Levi had to store his supplies in his garage. He soon found out, however, that living in the country brought its own set of problems. It was common to own chickens in the country, but soon his supplies became blanketed with chicken droppings. Then there was the endless convoy of supply trucks  lining up his driveway. With no foreseeable end to this situation, Levi realized he had to advance to the next stage of his company's growth. This pivotal moment spurred Levi to seek the advice of the Springfield SBDC to help him form and formalize his remodeling business.

"The SBDC helped me start my remodeling business from my head. You guys (the SBDC) really do a great job with small businesses once you make those connections."

Levi Duncan
Owner and Chief Executive

Solution

So how does a Captain in the Space Force with seven (7) children go from a dream to reality in less than a year? Enter Rob Alexander, former Director of the Springfield SBDC. From assisting with the business plan to a business loan to attending the ribbon cutting ceremony, Rob and his team were with Levi every step of the way.

Rob's counseling included referring Levi to seven (7) different business coaches, logging over 80 hours and 49 coaching sessions and phone calls! Rob was a fervent believer that people who spend the most time working with a wide variety of the SBDCs coaches and who are willing to put in the work outside of the meetings are the ones whose businesses grow by leaps and bounds! One of the coaches used was Rachel Williamson of Running Great Stores. Levi found and bought a building on the south side of Springfield on Snyder St. Rachel helped Levi turn what was a vanilla box into a retail showroom—all for the purpose of creating a feeling throughout that you were in someone's home. This project alone took him from his chicken-infested, dropping-laden 484 sq. ft. garage to an impressive 18,000 sq. ft. supply retail store and showroom!        

Rob also helped Levi get an SBA 7(a) loan in the amount of $105,000 that Levi used as growth capital, helping Levi get the equipment needed (dump trailer, woodshop tools, etc.), project working capital, and confidence to hire key personnel.

$1,585,097

2023 Total Sales. Reflects a 571% increase in 3 1/2 years.

ResultS

Although Levi's first year in business went very well, his second year was even more impressive. He tripled the size of his team by adding eight (8) new jobs in 2022, increased his sales five times, and opened Springfield's first and only retail store and showroom serving DIY kitchen and bath remodelers and contractors. He accomplished all this while also holding down his full-time position in the United States Space Force. So, it was no surprise to anyone that Levi won the Springfield SBDC's 2022 Client of the Year Award!

Over the next two years, Liberty expanded in many areas. As Liberty grew in employees and capability, Liberty expanded its offerings as well as experiencing growth on the sales/showroom side. Today, Liberty not only installs but provides retail sales of cabinets, countertops (Granite, Quartz, and more), Flooring, Tile, Faucets, and many more products.  

Additionally, last year Levi completed the requirements for and passed the state electrical license exam. Liberty now has an operating electrical division. Most recently, Levi acquired an HVAC company, DeLong Air, a well-established 40-year-old company whose owner was retiring.    

In just a little over three and a half years, Levi created a thriving business that not only supports him spiritually, creatively, and monetarily, but also helps create a more sustainable community.

Specialty Area of Service

From Blight to Boon!

company overview

Boxers Bed and Biscuits

Belpre, Ohio
|
6th Congressional District of Ohio

Challenge

Boxers Bed and Biscuits is a fine hotel and spa for all breeds of dogs and cats. It offers full-time doggie daycare and overnight boarding where each guest is assigned a private suite. Guests enjoy a free-roam environment with no kennels or runs. Additional services include grooming, training, and veterinary care.  

Angie Beck, owner, was looking to expand her facility and found property that had been vacant for 10 years. She saw the potential of what it could be, but the challenge was to make other people believe she could make something fantastic out of this building. She understood it would be a long process with many demanding requirements, so she sought help from the SBDC at Ohio University to help her walk through the various steps. Angie also feared she would be unable to adequately explain her profit and loss statement to lenders, thus resulting in her application being rejected.

"The most important thing aside from determination is flexibility! Your business plan is like a highway riddled with obstacles and detours, so you must be flexible to adapt to a changing economic environment or customer needs—otherwise, you cannot remain steadfast to your goal. I never envisioned anything this grand! Without the SBDC to help us, we wouldn't be here. It would not have been possible to achieve this dream!"

Angie Beck
Owner

Solution

Angie readily accepted the help of the SBDC and was immediately put at ease with the team's help in putting the narrative and financials together into a package that she could present to lenders. This included coaching Angie in how to better explain her P&L statement to lenders by relaying how her plan reinjects everything she earns back into the business to grow capacity, thus enabling the lenders to view it as a profitable opportunity.

ResultS

Approved for the loan, Angie now boasts a quality, awesome boarding and daycare center that also enables her to add services as her community demands. This includes a surgical center with state-of-the art equipment.

Exporting & International Trade

Launching Space Age Mixing Technology Around the World

company overview

EvenMix®

Cleveland, OH
|
7th Congressional District of Ohio

Challenge

EvenMix® is a Cleveland-based state-of-the-art provider of innovative 3D mixing solutions for nine (9) major industries using aerospace engineering techniques to design a comprehensive range of high-quality, patented mixer products and associated services crafted to suit various applications and client specifications. Its ability to effectively and efficiently mix antibacterial solutions during the pandemic set EvenMix® on the trajectory to success, both domestically and internationally.

Phil Rankin, owner, came from a large company and had substantial international experience. Now that he ran his own smaller company, however, he was a bit unused to the day-to-day tactics required to be successful. Phil was eager to utilize any and all assistance the SBDC Export Assistance Network could offer him to expand his business overseas.

"The Ohio SBDC and its Export Assistance Network provided pivotal support to EvenMix, building momentum in our export strategy before Covid. Through the Ohio Export Internship Program, we translated key materials for international markets and explored new opportunities in Central and South America, establishing a foundation that proved vital as the pandemic hit. The groundwork laid with their assistance helped carry us through the economic impacts of Covid, allowing our exports to retain momentum and continue growing as markets reopened. Their support has been instrumental to our resilience and ongoing expansion."

Phil Rankin
President

Solution

The key to Phil's success was the right mix of resources.  Although Phil brought his knowledge and appreciation of overseas marketing into his new enterprise from day one, he nonetheless took advantage of the no-cost counseling offered by the Ohio SBDC's Export Assistance Program for counseling and training, as well as utilized the Ohio Department of Development's  IMAGE grant program for website development, translation services, and travel, the International Market Support Program to identify new distributors, and the Export Internship Program for export market research, evaluation of potential distributors, and development of spec sheets  and instructional manuals.  He has since participated in 70 sessions for a total of 101.14 counseling hours.

Additionally, Phil received a $500,000 EIDL loan which he used during Covid to cover operating expenses (rent, utilities, payroll, etc.) that he wouldn't have been able to without the loan. Phil also used the money to pivot and advertise his mixers for use in a rapidly growing cottage industry at the time—small batch hand sanitizer. Without venturing into this industry with the help of this EIDL loan, Phil admits he wouldn't have survived. This loan not only saved EvenMix®, but enabled others to start businesses during COVID.

23

In 2017, it exported to 3 countries (Canada, New Zealand, and Australia). Today, EvenMix® exports to 23 countries, a 768% increase in overseas markets.

ResultS

Phil had his first export sale in 2017 to Canada, New Zealand, and Australia. Since working with the SBDC Export Assistance Network and its partners, EvenMix® can now boast a  23-country market. Its stable, patented, and proven mixing equipment and its newly developed, groundbreaking equipment have resulted in exporting now accounting for 10 percent of its sales. Such progress over the past 2+ years earned EvenMix® awards for being the #1 fastest-growing company in northeast Ohio in 2022 and the #2 fastest-growing company in 2023 by the Case Western Reserve University Weatherhead School of Management.

We get results!

America's SBDCs throughout the US states and territories support the small businesses that boost our economy. Check out our latest national economic data.
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